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Bus Riders Union organizer Jen Efting thinks TransLink should be working to boost ridership.

Matthew Burrows photo.
May 22, 2008
TransLink ads "frustrating"
According to light-rail advocate Malcolm Johnston, any transit authority that encourages people to do anything but take transit in the age of high gas prices is “incompetent”.
What has the Delta-based Light Rail Committee cofounder fuming is a series of TransLink ads on transit vehicles that encourage people to carpool, telecommute, and cycle. The ads encourage the use of a ride-share project-the Jack Bell Foundation program-but are not encouraging people to use transit.
Where are TransLink’s priorities?
> Total reported bus pass-ups (stranded passengers) at Coast Mountain Bus Company from May 1, 2006, to July 8, 2007: 20,219
> Top six pass-up bus routes from May 1, 2006, to July 8, 2007: #98 (B-Line), #22 (Knight), #41, #99 (B-Line), #49, and #3 (Main)
> Total pass-ups from that top six: 6,721
> Highest pass-up placing for non-Vancouver bus line: ninth (#321 Newton Exchange)
> TransLink’s total 2006 fuel-tax revenue: $264.3 million (30.6 percent of total revenue)
> TransLink’s total 2007 fuel-tax revenue: $267.6 million (29.8 percent of total revenue)
Sources: Georgia Straight freedom-of-information request July 2007; TransLink 2006 and 2007 annual reports ( www.TransLink.bc.ca/ ).
“What transit organization would do such a thing?” Johnston asked in a phone interview with the Georgia Straight. “It is the job of the transit authority to provide the transit capacity needed to deal with the routes. And if they cannot do that, they are incompetent.”
Bus Riders Union organizer Jen Efting told the Straight she found the ads “very revealing about what TransLink’s true priorities are”.
“If they had public health as a priority or social justice or even the environment first, they would be concerned about ridership,” Efting said. “But, really, it seems the issue is more about being able to generate revenue for their private partners rather than actually making sure that the people of this region have healthy air to breathe and have access to transit when they need it.”
Efting, seated in a coffee shop at Commercial Drive and Broadway during afternoon rush hour, said the ads do not make sense “if you are thinking about transit in terms of a public service”.
“It is a public service, but the way TransLink is running it, it is more like a business,” she said. “Every time somebody takes the bus, it does cost them [TransLink] more money when you look at it in very crude terms. But if we look at it in a holistic way-in terms of what it does for the region to have a car pulled off the road, what it does for the health of our region to help the poor people get around-then it comes out that if people ride the bus it is better for everybody. It [recent advertising] is very frustrating, but it is kind of a rare moment of honesty from the TransLink board.”
TransLink spokesperson Ken Hardie said to imagine a store owner.
“Picture yourself running a department store and you have a very popular item in stock,” Hardie said by phone. “Would you go out and advertise heavily for people to come and buy the item when you don’t have enough of it to sell? This is the issue that we have found ourselves in on many of the transit lines. The capacity is limited and we have had to be very careful about generating demand for a product that we could not fulfill.”
TransLink’s total fuel-tax revenue for 2006 and 2007 was $531.9 million; the gas-based monies accounted for-on an average annual basis for those two years-30.2 percent of total revenue.
The Straight suggested that TransLink not providing opportunity for ridership to grow amounted to window-dressing.
“It’s not window-dressing when we are providing 300 million rides a year,” Hardie said. “What we have in the region is a growing population and an economy that has been driving far more trips per day.”
TransLink board chair Dale Parker told the Straight that single-occupancy vehicles are part of the equation.
“While using transit is great, we do recognize there are periods during rush hour when the routes are clogged,” Parker said. “One of the solutions, of course, is that people couple up on cars, carpool, and are cycling and using other forms of transit.”
Both Efting and Johnston lay the overall blame at the door of B.C. transportation minister Kevin Falcon, in large part due to Falcon’s commitment to expensive metro rail. However, in a Straight interview last November, Falcon was unrepentant about the $2.4-billion Canada Line: “If people are going to blame us for putting a package that brought over $1 billion into transit for Vancouver, that was not in TransLink’s plan and was not there before-the premier brought together federal dollars, provincial dollars, and airport-authority dollars-and if that is a negative then I will take that with great pride.”
Is TransLink suppressing ridership?
Dale Parker
TransLink board chair
“The short answer is ‘No’.…I think that is more directed toward the fact that there are periods in the rush hours when it is at peak capacity. To encourage more ridership at a time when the roads are clogged with people, driving one person in a vehicle is probably not the most productive way of facilitating people getting around.”
Cheeying Ho
Executive director, Smart Growth B.C.
“I think TransLink needs to build more capacity in order to better encourage ridership.…I’m not sure what they can do with SkyTrain. I don’t know if the technology allows them to expand it. There needs to be more attention paid south of the Fraser River to really increase the latent [ridership] demand there.”
Derek Corrigan
Mayor of Burnaby
“I think that TransLink is having a real problem in being able to service the ridership that has flocked to transit over the increased gas prices and good initiatives such as the U-Pass, which has really created much higher riderships. They have garnered the benefits but they have not had the capacity to be able to deliver the service.”
Suzanne Anton
NPA councillor and former director of TransLink
“The answer has to be ‘No.’ No matter how much I dislike the current structure, I assume the people involved in it are decent people.…[but] one of the things I was urging TransLink to do in the short time I had left [as director] was to advertise [transit] more.”
Comments
Translink has failed to provide a viable public transport system. The likes of Susan Anton (another NPA windbag); Dale Parker (Campbell's porker feeding off the public trough); Cheeying Ho (another planning windbag) and Derek Corrigan (Burnaby's sniper), have not a clue about how to provide good and affordable public transport, nor do they want to. They do not like hearing the truth.
Vancouver is following a very expensive 'metro & bus' transit philosophy, where one builds a super expensive, showcase metro and fill it with bus passengers (Hint RAV). Sadly metro & bus has proven too expensive and unworkable; if one doesn't like to take a bus, one will not take it to the metro. SkyTrain has proven this because TransLink has failed to show a modal shift (car to transit).
What does work is the light rail philosophy, where there is a tram (streetcar) network that can service multiple destinations, with a seamless (no-transfer) journey. Even in the USA, the LRT way of doing things has now become standard with major cities. Why? Because it works.
Vancouver's inept transit policies may look nice on paper, but don't work and will not work and the real person responsible for this mess is Premier Gordon Campbell and the rest of his cronies.
Why aren't committed and passionate people like Jen Efting sitting on this board of directors? Why isn't translink REPRESENTATIVE of its ridership? Why isn't translink ACCOUNTABLE to anyone? Put the PUBLIC back in public transit.
Why does the single user private automobile (aka "three empty seats") continue to be subsidised while public transit is starved through the justifications of corporate "principles" (as if there were anything principled about the Corporation)?
These are the questions the Straight needs to ask. But I guess the full page advertising that translink buys supersedes public interest journalism.
Buses fail to attract new riders and SkyTrain light-metro is little better as 80% of SkyTrain's ridership comes from buses. The lack of any intelligence at TransLink and a Marie Antoinette "eat cake" attitude (if we can't afford better transit, lets spend billions on a SkyTrain Evergreen Line or a Broadway SkyTrain subway) of Campbell's hand picked 'porkers' sitting on TransLink's Board has left the region with a transit 'black-hole' where hundreds of millions of dollars annually disappear with little result. Hence the 'ad' campaign; "don't take the bus."
TransLink is so inept, it could not even plan for an outhouse, let alone understand its function.
Translink is responsible for many roads as well, not just transit. My car gets my family and I around. And, at less cost than translink.
I go to work and pay taxes for roads and transit and everything. I pay for everything we have. So if I use the shitty roads that we all paid for, too bad!!
Translink is ignoring the roads and bridges and tunnels. When everyone is driving electric cars, what will you BuS Riders bitch about then????
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